Refund policy

Lifetime return policy
You can return your Red Ring at any time, for any reason, for a full refund. There is no time limit, and the ring does not need to be unused or in its original packaging.

How to start a return
Email us at help@shopredring.com with your order number. We will send you a prepaid return shipping label, so returning your order costs you nothing.

Returns are sent to: 4250 Keith Bridge Rd, Unit 160, Cumming GA 30041 United States.

Damages and issues
Please inspect your order when it arrives and contact us if the item is defective, damaged or you received the wrong item, so we can make it right.

Exceptions
Gift cards cannot be returned or refunded. Please get in touch if you have questions about a specific item.

Exchanges
Need a different size? Contact us at help@shopredring.com and we will help you swap it.

European Union 14 day cooling off period
If your order is shipped into the European Union, you also have the right to cancel or return your order within 14 days for any reason, without justification. This is in addition to our lifetime return policy.

Refunds
We will let you know once we have received your return. Your full refund will be issued to your original payment method within 10 business days. Please allow some extra time for your bank or card issuer to post it.
If more than 15 business days have passed since we received your return, please contact us at help@shopredring.com.