These are the official return/exchange policies for Red Ring

Return Policy

We offer a 30 Day money back guarantee from the date the product is delivered to the shipping address via USPS (please see below for guarantee specifics) for all products. You MUST contact our support team to receive a return authorization in order to be issued a refund.

Customer may only return 1 used Red Ring device per 30 days since the date of purchase. All other devices in the original order will need to be unopened in original packaging to be returned for a refund.


For Example:


Customer buys 3 Red Ring devices and returns after one month. We will ONLY accept 1 used device and 2 unopened devices.


Any “opened” devices outside of these guidelines will not be accepted for a refund. 


Please feel free to contact us at 855 200 9499 or Monday – Friday 9am to 5pm EST if you have questions or concerns about your order.


Exchange Policy

·         If you would like to exchange your product for any reason, you MUST contact within 7 Days from receipt of delivery.
PLUS, the product must be in NEW condition and unopened.

If a product is returned and does not meet these specifications, your exchange will be denied. To contact us to initiate the exchange process CLICK HERE or email

We value your feedback. If you have comments or questions about our Return Policy, please Click Below Contact Us

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